FAQs

Frequently Asked Questions

Installation

• How can I install/upgrade it?
• Better Preview won't install...
• How can I uninstall it?
• Where can I download earlier versions?
• How can I downgrade to an earlier version?

NoNumber Framework

• What is the NoNumber Framework?
• What is the NoNumber Elements plugin?

More Questions

• I cannot find an answer to my question

How can I install/upgrade it?

You can either install Better Preview by using the core extension manager available in the Joomla! Administrator Control Panel, or by using the powerful NoNumber Extension Manager.

Note: When updating NoNumber Extension Manager, you do not need to uninstall it first. The package will update all the files automatically.

Keep in mind that when you update to a major new version (or uninstall first), you might loose some configuration settings.

For detailed information, please see the Guide

Better Preview won't install...

If you have problems installing Better Preview, please try the manual installation process as described here: docs.joomla.org/Installing_an_extension

How can I uninstall it?

You can either uninstall Better Preview by using the core extension manager available in the Joomla! Administrator Control Panel, or by using the PRO version of the powerful NoNumber Extension Manager.

If you no longer use any NoNumber extensions, you can also uninstall the NoNumber Framework plugin by using the Joomla! core extension manager.

Where can I download earlier versions?

You can find old versions here: Download old versions

Even older versions (from before April 2012) can be found here: Download ancient versions

Note: Please note that I am unable to provide support on old versions!

PHP 5.2 compatibility

Uptodate versions all need PHP 5.3 or higher. To get an old version that installs on php 5.2 setups, look for one before the version that says 'Removed ability to install on setups with php 5.2 or lower' (around May 2012).

How can I downgrade to an earlier version?

If for some reason you need to install an older version, it is best to uninstall the extension first.

You will also have to uninstall the NoNumber Framework system plugin.

After that you can simply install the older version zip file using the Joomla! installer.

Note: Please note that I am unable to provide support on old versions!

What is the NoNumber Framework?

The NoNumber Framework is a Joomla! system plugin that is installed along with every NoNumber extension.

This plugin contains all the common functions and language strings that the NoNumber extensions use.

If you use any NoNumber extensions, this plugin must be installed and published. They will not function correctly or they will not function at all without it.

What is the NoNumber Elements plugin?

The NoNumber Elements system plugin is no longer used and has been replaced by the NoNumber Framework.

If you have been using NoNumber extensions for a long time you may still have this Elements plugin installed.

The NoNumber Elements plugin can safely be uninstalled IF your NoNumber extensions are up-to-date.

I cannot find an answer to my question

Is there no answer to your question in this list, please try out these options:

• Pre-Sale Questions
  For general questions see the Pre-Sale Questions & Answers.
• User Guides
  Better Preview has a user guide giving you in-depth information.
• Tooltips
  All settings/options for the installed extensions have tooltips that explain what that setting is for. That should give you enough information to know how to use it.
• Google
  Google is your friend! If you have some problem, get an error, have a question, try out Google. It usually gives you enough feedback to find an answer.
• Forum
  For more specific questions or feedback, please use the Forum.
• Live Chat
  If you have a PRO subscription and you are logged in, you can also contact me via the Live Chat feature on this website.
  And of course only when I am online.