The {slider} tags are not being converted

The Sliders plugin is not published

Check if the Sliders plugin is published. Go to Extensions >> Plugin manager and search for the system plugin "System - NoNumber Sliders". Then publish it.

There is markup on the {slider} tags

It is fine to give styles to the titles within the {slider} tags, like: {slider My Title}
But giving styles to other parts of the tag, or the entire tag, can cause problems, like: {slider My Title}

If you have copy/pasted code directly into your editor, you might also have copied along hidden HTML tags. So this will also cause the {slider} tags to break:

{<span>slider</span>=...}

Remove the extra styling or other html tags around and in the {slider} tags that might cause problems.

The tags are not working after update from v2 to v3

See the User Guide: Updating from v2 to v3

Sliders are not working on all browsers

There are javascript errors

Javascript errors might and usually will cause the sliders to disfunction. You probably have a Mootools or jQuery conflict on your site. This often happens if multiple Mootools or jQuery scripts are loaded.

Take a look in the sites output html (ctrl-u) to check this.

For more details about the javascript error(s), you can use Firefox with the Web Developer Toolbar, Inspect Element console in Chrome, or any other browser with a javascript debugger.

Sliders are not working on Internet Explorer (but are working on other browsers)

There are problems in the html output structure of your website

Internet Explorer is pretty picky when it comes to html. It will not handle invalid markup gracefully.

Check if you have unclosed html tags in your content (see the html view in your editor), like divs or spans that have no closing tag, or lost closing tags without opening tag.

You can check your page for html errors on: http://validator.w3.org

Custom styling is missing after update from v2 to v3

See the User Guide: Updating from v2 to v3

Installation

How can I install/upgrade it?

You can either install Sliders by using the core extension manager available in the Joomla! Administrator Control Panel, or by using the powerful NoNumber Extension Manager.

Note: When updating Sliders, you do not need to uninstall it first. The package will update all the files automatically.

Keep in mind that when you update to a major new version (or uninstall first), you might lose some configuration settings.

For detailed information, please see the Guide

Sliders won't install...

If you have problems installing Sliders, please try the manual installation process as described here: docs.joomla.org/Installing_an_extension

How can I uninstall it?

You can either uninstall Sliders by using the core extension manager available in the Joomla! Administrator Control Panel, or by using the powerful NoNumber Extension Manager.

If you no longer use any NoNumber extensions, you can also uninstall the NoNumber Framework plugin by using the Joomla! core extension manager.

Where can I download earlier versions?

You can find old versions here: Download old versions

Note: Please note that I am unable to provide support on old versions!

Note: If you are logged in - and have an active subscription - you also have access the old Pro versions.

Joomla 1.5 version

To get a version compatible with Joomla 1.5, download v2.2.2 from the old versions.

PHP 5.2 compatibility

Uptodate versions all need PHP 5.3 or higher. To get an old version that installs on php 5.2 setups, look for one before the version that says 'Removed ability to install on setups with php 5.2 or lower' (around May 2012).

How can I downgrade to an earlier version?

If for some reason you need to install an older version, it is best to uninstall the extension first.

You will also have to uninstall the NoNumber Framework system plugin.

After that you can simply install the older version zip file using the Joomla! installer.

Note: Please note that I am unable to provide support on old versions!

NoNumber Framework

What is the NoNumber Framework?

The NoNumber Framework is a Joomla! system plugin that is installed along with every NoNumber extension.

This plugin contains all the common functions and language strings that the NoNumber extensions use.

If you use any NoNumber extensions, this plugin must be installed and published. They will not function correctly or they will not function at all without it.

What is the NoNumber Elements plugin?

The NoNumber Elements system plugin is no longer used and has been replaced by the NoNumber Framework.

If you have been using NoNumber extensions for a long time you may still have this Elements plugin installed.

The NoNumber Elements plugin can safely be uninstalled IF your NoNumber extensions are up-to-date.

More Questions

I cannot find an answer to my question

Is there no answer to your question in this list, please try out these options:

  • Pre-Sale Questions
    For general questions see the Pre-Sale Questions & Answers.
  • User Guides
    Sliders has a user guide giving you in-depth information.
  • Tooltips
    All settings/options for the installed extensions have tooltips that explain what that setting is for. That should give you enough information to know how to use it.
  • Google
    Google is your friend! If you have some problem, get an error, have a question, try out Google. It usually gives you enough feedback to find an answer.
  • Forum
    For more specific questions or feedback, please use the Forum.
  • Live Chat
    If you have a PRO subscription and you are logged in, you can also contact me via the Live Chat feature on this website.
    And of course only when I am online.

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Peter van Westen

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