Can I keep using the extension after a year?

YES
If you have purchased a one year PRO subscription, you have a year access to PRO downloads, updates and support.
After that year, you can keep using the version you have installed. However, you will no longer be able to update to newer versions or receive support.
You can choose to renew your subscription to gain access again.
Or you can choose to downgrade to the FREE version.

Can I install the extension on multiple domains?

YES
You can install the extension on as many domains as you want. There is no domain check or restriction.

Can I alter the code?

YES
The extensions are fully open source and the code is NOT encrypted in any way. No use of Zend Optimizer or Ioncude.

You are free to change the code to your likings.

However: If you alter the extensions files, I can no longer provide support on any problems you encounter.
Also if you update or reinstall the extension, all changes you made will be lost.

So it is better to overrule functionality via template overrides or custom plugins.
For changes in styling it is best to overrule style classes through the css stylesheet of your template or add a custom stylesheet.

What does Lifetime mean?

You can buy a Lifetime Bundle. This means you get lifetime access to the latest PRO downloads and updates. And Lifetime access to the PRO support.

Lifetime means till the end of life of any of the following:

  • Me (Peter van Westen)
  • My company (NoNumber)
  • The NoNumber extensions
  • The Internet
  • Joomla
  • The world

... which ever comes first.

I have no Paypal, how can I pay?

Via the order process you can pay via Paypal or iDEAL (Dutch banks).

If you have a credit card you can still pay via the Paypal connection without needing a Paypal account.
Just click on the 'Don't have a PayPal account?' link when you are on the Paypal checkout page.
You can fill your credit card details in the form that appears. You don't need to create a Paypal account there.

Otherwise you can pay via a direct transfer to my bank account or via Skrill (Moneybookers).
You can find the details of my bank account and Skrill on the contact page
Just place the order and choose Paypal as payment option. Then stop when the website sends you to Paypal.
Then transfer the money and give me a shout when the transfer has been made. I can the activate the subscription manually.

Can I get a refund?

YES
There is a 30 day money back guarantee. If for some reason you are not happy with the purchase of the PRO version, you can contact me within 30 days after the purchase to receive a refund.

Where can I get translations?

The available languages are packed with the extensions. The appropriate languages will automatically be installed on your setup when installing/updating the extension.

You can see what languages are available on the individual extension pages on this website.

Can I help with the translations?

YES... please!
All translations are done by and offered by a team of volunteers (opentranslators).
If a translation for your language is not available or complete, I welcome you to the translation team.

For more details, see the information on opentranslators.

What are the minimum setup requirements?

All NoNumber extensions have these requirements to work correctly:

I can not provide support for setups that do not meet the above requirements.

What license is used for the extensions?

All NoNumber extensions - including the PRO versions - are Open Source Joomla! extensions. They are in compliance with the GNU/GPL license:

Licence: GNU/GPL GNU General Public License, version 2

Joomla! is also Open Source.

How can I get older versions of extensions?

You have access to all previous free versions of all extensions on this website.

If you have a subscription to an extension, you can also download any previous pro version of any extension on this website.

If you do not have a valid subscription, you can download any pro version that is older than 1 year.

You can find the links to older versions via the "Changelog" and "Download old versions" links on the extension pages or their FAQs pages.

Note: Please note that I am unable to provide support on old versions! (whether you have a subscription or not).

How can I upgrade from Joomla 2.5 to Joomla 3?

The upgrade of Joomla itself is a one-click process. But that just takes care of Joomla.

Many templates and extensions will not work the same or at all after upgrading to Joomla 3.

I personally advise against using the built-in upgrade process, and advise starting from scratch by installing a fresh copy of Joomla 3.

If you do want to upgrade Joomla 2.5 to Joomla 3, you will need to do this with regards to the NoNumber extensions you have installed:

  1. Disable or uninstall all NoNumber extensions.
    (Uninstalling NoNumber extensions will make you loose any global configuration settings for that extension. You will not loose any saved items)
  2. Upgrade Joomla 2.5 to Joomla 3.
  3. Re-install all NoNumber extensions you want installed.

For a detailed step-by-step migration process, see: https://docs.joomla.org/Joomla_2.5_to_3.x_Step_by_Step_Migration

Peter van Westen

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